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Guest

Aug 15, 2025

Board

Donor Retention

Status

Reviewing

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Water well feedback

Similar to sponsorships, there is harm done not only to donations to the scheme but broader retention through poor quality feedbacks and late feedbacks.

Guest

Aug 15, 2025

4

9

Comment

GuestAug 15, 2025

This is the number one complaint online as well (Trust Pilot/Google reviews/Reddit)

2

GuestAug 17, 2025

100% I agree. I just submitted a paragraph addressing this very same issue.

1

Reply

GuestAug 21, 2025

Archaic

1

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GuestAug 21, 2025

One feedback upon completion may not be sufficient. Perhaps donor expects updates similar to a dpd delivery

1

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